Privacy Policy

Last Updated: December 27, 2024

Introduction 

This Policy explains how your personal information is collected, used, and disclosed by Payability, LLC and its subsidiaries and affiliated companies (“Payability” or “We”). This privacy policy (“Policy”) applies to customers that visit the websites of Payability including payability.com (collectively, “Sites”) and our other online services including the Marketplace Dashboard (“Services”). This Policy does not apply to websites or services that display or link to different privacy statements or to third-party sites or services that may collect information for their own purpose using our platforms.

Objectives of the Privacy Policy
We are committed to maintaining accurate and updated personal information and ensuring that the information we collect is used solely for the purposes stated in this Policy.

Information Collected 

We collect information about you in various ways when you use our Sites and Services. We collect personal information you provide to us. For example, we collect your name, email address, postal address, phone number, demographics, and other information you provide. We may also obtain information from other sources and combine that with the information we collect. When you visit or use our Sites and Services, some information is automatically collected. For example, we may collect your computer’s operating system, Internet Protocol (IP) address, access times, browser type and language, and the Web site you visited before our Site are logged automatically. We also collect information about your usage and activity on our Sites, our Services, and third-party sites that use our Services. We also collect information about those who click on links you share using our Services.

Consent for Use of Personal Information
You will be required to provide explicit consent for the collection, use, and processing of your personal information. If you choose not to provide consent, it may affect our ability to deliver some services to you.

Cookies and Web Beacons 

We may automatically collect information using “cookies.” Cookies are small data files stored on your hard drive by a Web site. Among other things, cookies help us improve our Sites and Services and enhance your experience. We use cookies to see which areas and features are popular and to count visits to our Sites and use of our Services.

Web beacons are electronic images that may be used on our Sites or in our emails. We use Web beacons to deliver cookies, count visits, understand usage and campaign effectiveness, and to tell if an email has been opened and acted upon.

Sharing Of Personal Information 

Many of the features of our Sites and Services are social by design and allow you to publicly share information about yourself and your activities. We do not share your personal information with third parties other than as described above and as follows:

  • With your consent, for example, when you agree to our sharing your information with other third parties for their own marketing purposes subject to their separate privacy policies.
  • With third-party vendors, consultants, and other service providers who are working on our behalf and need access to your information to carry out their work for us (for example, we work with Zendesk for customer support, and when you contact us for customer support, Zendesk will have access to your email address and the information you provide in your communications through Zendesk’s services).
  • To comply with laws, respond to lawful requests and legal processes, or protect the rights and property of Payability.
  • In connection with or during the negotiation of any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Commitments for Disclosures

  • We will always seek your consent before making any authorized disclosures of your personal information.
  • We maintain detailed records of all third-party disclosures, including both authorized and unauthorized incidents.
  • Updates to your personal information will be communicated to vendors or service providers processing that data to ensure accuracy.

Security Of Your Personal Information 

  • Payability takes reasonable measures to help protect personal information collected about you on our Sites to prevent loss, misuse, and unauthorized access, disclosure, alteration, and destruction.

Your Information Choices and Changes 

You may opt out of receiving promotional emails from Payability by following the instructions in those emails. You may also send requests about your contact preferences and changes to your information by emailing legal@newpayabilidev.wpengine.com with the subject line “Privacy Policy Notice.” If you opt out, we may still send you non-promotional emails, such as emails about your accounts or our ongoing business relations. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and reject cookies. If you choose to remove or reject cookies, this could affect certain features or services of our Site.

User Choices and Access to Information

  • You have choices regarding the collection, use, retention, and disclosure of your personal information.
  • You can request access to a record of your personal information held and disclosed by Payability at any time.
  • We are committed to providing you access to your personal information upon request, including any updates or changes made.

Changes To This Policy 

Payability may change this Policy from time to time. If we make any changes to this Policy, we will change the “Last Updated” date above.

Notification and Complaints

  • We are committed to notifying users of any changes to this Policy promptly.
  • If you have any complaints or concerns about our privacy practices, you may contact us, and we will address your concerns promptly and transparently.

Contact

If you have any questions about this Policy, please contact us.